FAQ | The Comedy Store Manchester






Q: Do you have wheelchair access and facilities for disabled patrons?

A: Yes. All areas of the bar and the theatre have wheelchair access (apart from the Ward Room). The Comedy Store has disabled toilet facilities in the main bar area. Please advise us before you book as we only have limited spaces available and we may have difficulties accommodating you . ( Please call 0161 839 95959 or email manchester@thecomedystore.uk )

There is a hearing loop in the Auditorium as well.


Q: Can I buy tickets over the phone?

A: Yes. Please call our box office on 0161 839 9595


Q: Can I book over the Internet?

A: Yes. Clicking on the Book Now on each event will take you to our online booking page.


Q: Do you offer concessions?

A: Yes. The Comedy Store offers concessions for NUS and for NHS employees and members of the armed forces. We also offer concessions to the Fire Service, Police and Teachers. The tickets are available, subject to availability, for all performances and can be purchased in the same way as other tickets and the relevant identification is required on arrival at The Comedy Store


Q: Is there a booking fee?

A: A booking fee is charged for buying tickets online or by phone. However, tickets purchased from the box office at The Comedy Store do not incur a booking fee.

Q: Are tickets refundable?

A: Unless a performance is cancelled all tickets for The Comedy Store are non refundable.


Q: Do you sell gift vouchers for your shows?

A: Yes. Gift vouchers can be purchased from the box office, you can choose the value of the gift voucher to suit the occasion. They can be redeemed against any regular show at The Comedy Store and we need advance notice of your chosen date so we can accommodate you.


Q: If a show is listed as sold out, is there any way to buy tickets at the venue?

A: No. All tickets are sold in advance. The Comedy Store does recommend booking in advance to avoid disappointment.


Q: Is there a discount for large group bookings?

A: No.


Q: Is there a private room I can hire?

A: Yes. The Ward Room is a VIP area available to hire each evening. This is a luxury private function suite, which can comfortably hold up to sixty people. For groups over sixty, or if the Ward Room is already booked, a sectioned off area of the bar can be hired. For more detailed information on the Ward Room please see our Bar & Restaurant section.


Q: Can I reserve seats?

A: Standard tickets for The Comedy Store are strictly unreserved. We do offer Premium Seating and Front Row tickets which guarantee you are seated together. Also, Ward Room patrons and pre show bar-food and restaurant receive reserved seating with their booking.


Q: How can I arrange for my group to sit together?

A: By booking Premium seating which guarantees your group together. Otherwise, The Comedy Store encourages groups to arrive early to avoid the disappointment of not sitting together. The venue has full dining and bar facilities from 5pm.


Q: Can I still get in if the show has started?

A: Yes. Unlike many theatres we will admit customers after the show has started.


Q: Can I eat at The Comedy Store?

A: Yes. A pre show à la carte course meal is available each evening in the canal side restaurant. Places are limited and pre booking is strongly recommended. For more informal dining a brasserie menu is available throughout the evening. We also offer less formal dining with our Bar Deal package which entitles you to a dish from our bar menu and a ticket to the show with reserved seating. Hire of the Ward Room also includes a luxurious hot and cold buffet. Please see the eating and drinking section for more details of our dining facilities. See also Bar & Restaurant section


Q: Is there a dress code for The Comedy Store?

A: No.


Q: Do you have a cloakroom?

A: Yes. The cloakroom is situated in the Helter Skelter bar.


Q: Is there a door policy for The Comedy Store?

A: The Comedy Store is a strictly over 18’s venue. The Comedy Store reserves the right to refuse admission if we believe a person is under the influence of alcohol or drugs.


Q: Is heckling allowed?

A: Heckling is a part of live comedy, but it can quickly become tiresome for other members of the audience if it is overdone. If an audience member persistently interrupts a performer or if the heckling is vicious, racist, or in any other way offensive, we will take action to put a stop to it.


Q: Do you have a code of conduct?

A: All customers are expected to treat the venue, staff and performers with due respect and good manners. Failure to do so will result in ejection from the premises without refund. The use of photographic and recording equipment in the theatre is prohibited. Mobile phones are to be switched off during a performance.


Q: Do you allow stag and hen parties?

A: Yes we do and like all large groups and parties that come to the Comedy Store, we ask them to be respectful of their fellow audience members.


Q: Is that it once the performance is over?

A: On the contrary! Every night after the show we have music until late.


Q: How do I get an open spot?

A: The Comedy Store is committed to developing new talent and as part of this remit we take bookings for open mic spots for both the London and Manchester venues. The first step towards getting an open spot is to take part in the ‘King Gong show. These shows take place on the last Monday of each month in London, and the first Sunday of each month in Manchester. Anybody can enter the competition, and the idea is to try to last for 5 minutes on stage. In Manchester, you don’t have to win the ‘King Gong to get an open spot, (sorry, but you do in London)  but by competing we get a chance to see you and get an idea of what you can do. To book for Manchester, please see the King Gong section on our Regular Shows page.

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