Q – What time do your Doors open?
The Comedy Store doors open at 18:30 Tuesday – Thursday. The Bar and Diner are also open from 18:30.
Friday & Saturday nights The Comedy Store doors open at 18:00, and 22.00 for the late show.
Sunday night The Comedy Store doors open at 18:00.
Q –How long do your shows last?
The Best in Stand Up shows on Thursdays start at 20.00 & finish at about 22.15. Friday & Saturday shows start at 19.30 & finish at about 21.30. Late Shows start 23:00 and finish at about 01.15.
The Comedy Store Players’ shows start at 20.00 and finish at about 22.00 on Wednesdays or 19.30 start and 21.30 finish on Sundays.
The Cutting Edge show (Tuesday) starts at 20.00 and finishes at about 22.15
‘King Gong show (last Monday of every month) starts at about 20.00 and can finish anywhere between 22.00 and 23.30 depending on the quality of the contestants and the loquacity of the Gongmeister!!
Q –Can I buy tickets in person from The Comedy Store for future shows?
Yes. You can buy tickets for future shows from the Box Office during opening hours:
Tuesday -Thursday 18.30 – 21:00
Friday -Saturday 18:00- midnight
Sunday 18:00 – 20:30
Q – Can I book over the internet?
Yes. Clicking on the Book Now will take you to our online bookings.
Q – If a show is listed as sold out, is there any way to buy tickets at the venue?
If the website says a show is sold out there will not be any tickets available on the door.
Q – If I queue for tickets at the Box Office how many tickets can I buy?
You can buy as many as you like. We do not insist that every member of a party be present in the queue when the tickets are bought, you can send down one person to buy tickets for your whole group.
This does not apply for Concession tickets, which can only be purchased if the eligible person is at the box office in person, and only one per person.
Q – Do you offer concessions?
Yes. The Comedy Store offers concessions for Students and Nurses. The tickets are available, subject to availability, for performances on Tuesdays, Wednesdays, Friday 11pm and Sundays.
Q – Is there a booking fee?
A booking fee is charged for buying tickets online or by phone. However, tickets purchased from the box office at The Comedy Store do not incur a booking fee.
Q – Do you sell vouchers for your shows?
Yes. You can buy vouchers online or at box office (minimum of £10 value). You will receive an e-voucher within 24 hours that you can redeem against tickets for either London or Manchester Stores. Payment is made by credit card securely online.
Q – Is there a discount for large group bookings?
No. No matter how large the group we do not do discounts. For more information on food and drinks and visiting as a group CLICK HERE for Group bookings info pdf
Q – Can I reserve seats?
No. We work on a strictly first come first served basis. On rare occasions seats may be saved for guests of the management, but we recommend customers arrive as early as possible to get the best seats.
We will be selling Premium Seats for ‘The Best in Stand Up’ shows on Thursday – Saturday. These seats are the front row seats in each balcony. They are only available for the people that buy Premium Seat tickets. There are 38 seats available and are first come first served for the people with Premium Seat tickets.
Q – How can I arrange for my group to sit together?
By arriving as early as possible! We have 362 regular seats and 38 premium seats, but because it is not assigned seating large groups that arrive late may not be able to sit together. We insist on all customers being seated in the auditorium during the show (not that you can’t get up to go to the bar or to the toilet – just that you cannot stand in the bar area throughout the show!), so sometimes groups must be split up to take seats while the show is in progress.
Q – Can I still get in if the show has started?
Yes. Unlike many theatres we will admit customers after the show has started.
Q – Is there a dress code for The Comedy Store?
No. Although if your attire stops other people enjoying the show (i.e. flashing lights, big hat etc) we will ask you to remove the items.
Q – Do you have a cloakroom?
Yes we do. We may search bags when customers come into The Comedy Store for security reasons, and then strongly recommend that all bags larger than handbags are left in the cloakroom.
Q – Is there a door policy for The Comedy Store?
We can not admit anybody under 18 years of age due to our license conditions, and we reserve the right to refuse admission if we believe a person is under the influence of alcohol or drugs. In these circumstances we will not refund tickets.
Q – Do you have disabled access?
We have a chair-lift to allow access to the auditorium. It unfortunately cannot bear the weight of a person in a wheelchair, so the person must be able to leave their wheelchair, descend via the chairlift, then retake their wheelchair once at the bottom of the stairs. This means that large electric wheelchairs are unable to gain access, but most other types can.
It is advisable to pre-book tickets in advance by telephone 0207 930 2949 (Mon – Fri 11am – 5.30pm) or email email@example.com, as space is limited. Patrons with a disability may be eligible to receive tickets at concessionary prices. The tickets are available, subject to availability, for performances on Tuesdays, Wednesdays, Friday and Saturday 11pm Show and Sundays.
Q – What other facilities do you have for disabled patrons?
We have disabled toilet facilities, and we can arrange seating to suit most people. We also have a hearing loop installed in the raised section of the auditorium and bar.
Q – What is your smoking policy?
The venue is totally non-smoking at all times. Pass outs are available for guests to go outside and smoke (or for any other reason). Electronic cigarettes are not allowed inside the venue either.
Q – Is heckling allowed?
Heckling is a part of live comedy, but it can quickly become tiresome for other members of the audience if it is overdone. If an audience member persistently interrupts a performer or if the heckling is vicious, racist, or in any other way offensive in our opinion we will take action to put a stop to it. In most cases this will firstly be a polite request for the offender to stop their heckling.
Q – Do you have a code of conduct?
We expect members of the audience to respect the performers, other paying members of the audience, the staff and the venue. This means that we will do our utmost to ensure our customers can enjoy the show without having to put up with constant interruptions to the show or people talking while the performers are on stage. Our philosophy is that the stage is the most important part of The Comedy Store, and that the bar is an added bonus. In other words we are a show with a bar, not a pub with comedy. If you are not interested in watching the show please do not spoil it for the other people who are.
Q – Can I come to a show for my stag/hen party?
Certainly. All we ask is that you enjoy the show, and respect the other members of the audience. We have stag or hen parties all the time and live comedy is an excellent night out for a group.
Q – Is that it once the performance is over?
On the contrary! After every show (except the 7.30pm shows on Friday and Saturday) the bar remains open at Happy Hour prices to allow you to relax, chat and listen to some laid back music to round off your evening.
Q – Ticket collection by a 3rd party
If for any reason you need a 3rd party to collect tickets on your behalf, they will need to present a letter of authorisation to the box office. That letter must contain the following:
- Name of cardholder • Name of person collecting the tickets • Date of the performance • Number of tickets • Booking reference number • Last 4 digits of the card the tickets were purchased with
If they bring the letter along with their own ID, the Box Office staff will be happy to hand over the tickets.
Q – How do I get an Open Spot?
The Comedy Store are committed to developing new talent and as part of this remit we offer open mic spots for both the London and Manchester venues. The first step towards getting an open spot is to take part in the ‘king Gong’ show. These shows take place on the last Monday of each month in London, and the first Sunday of each month in Manchester. Anybody can register to enter the competition, and the idea is to try to last for 5 minutes on stage without being gonged off. By competing, we get a chance to see you and get an idea of what you can do. To book a place at the London venue, and for full info about the shows, please call 020 7930 2949 or e-mail Babs on firstname.lastname@example.org For the Manchester Store, please call 0161 839 9595. (Please note that the London Gong shows are usually booked on a month by month basis – so are taken from the Tuesday after the previous month’s show. However, you can compete from the audience when the compere asks for volunteers – usually three or four times during the course of the show. Please note that only the WINNER of the London Gong show is offered an open spot.)